Terms of service
TERMS OF SERVICE
OVERVIEW
Welcome to RÊVE. These Terms of Service govern your use of our website and the purchase of products through our online store.
By accessing our website or placing an order, you agree to these Terms of Service and our Privacy Policy. Please read these terms carefully before using our website or purchasing a product.
Our online store is powered by Shopify, which provides us with the e-commerce platform that allows us to offer our products to you.
1. ONLINE STORE
By using our website, you agree to use it only for lawful purposes and in accordance with these Terms.
You agree not to misuse the website, interfere with its operation, attempt to gain unauthorized access to any part of the website, or use the website in a way that violates applicable law or the rights of others.
2. PRODUCTS
We make every effort to display our products as accurately as possible. However, colours and appearance may vary depending on your device, screen settings and other factors.
Product descriptions, prices and availability may be changed at any time without prior notice.
We reserve the right to discontinue products or limit the quantities available for purchase.
3. ORDERS
By placing an order through our website, you are submitting an order to purchase the selected products.
We reserve the right to refuse or cancel an order where reasonably necessary, including in cases of product unavailability, incorrect pricing or suspected fraudulent activity. If payment has already been taken for an order that we cancel, the relevant amount will be refunded.
Please check your order details carefully before submitting your order.
You will receive an electronic confirmation after placing your order.
4. PRICES & PAYMENT
All prices displayed on our website are shown in the currency indicated at checkout.
Any applicable shipping charges or other costs will be displayed during the checkout process before you submit your order.
Payment must be completed using one of the payment methods available at checkout.
5. SHIPPING & DELIVERY
We aim to process and deliver orders within the estimated timeframes communicated through our website or during checkout.
Delivery times are estimates and may be affected by circumstances outside our reasonable control, including carrier delays and customs processing.
Customers are responsible for providing complete and accurate shipping information when placing an order.
6. RETURNS & EXCHANGES
All RÊVE sales are final. We currently do not offer returns or exchanges, including for changes of mind, incorrect size selection, or unwanted items.
If your item arrives damaged, defective, or you receive the wrong item, please contact us at revezurich@gmail.com as soon as possible after receiving your order. We will review the issue and work with you to find an appropriate solution.
Nothing in this policy excludes rights that cannot legally be excluded under applicable consumer protection law.
7. INTELLECTUAL PROPERTY
The content of the RÊVE website, including our name, logos, designs, photographs, graphics, text and other original content, may not be reproduced, distributed or used for commercial purposes without our prior permission, except where permitted by applicable law.
Third-party trademarks and content remain the property of their respective owners.
8. THIRD-PARTY SERVICES
Our website may use or provide access to services operated by third parties, including payment providers, delivery providers and other services necessary to operate our online store.
We may also provide links to third-party websites. We are not responsible for the content, availability or practices of third-party websites that we do not control.
9. SHOPIFY
Our store is hosted on Shopify, which provides the e-commerce platform used to operate our online store.
Purchases made through our store are transactions between you and RÊVE. Shopify provides the underlying platform but is not the seller of RÊVE products.
10. PRIVACY
Personal information submitted through our website is handled in accordance with our Privacy Policy.
Because our store is hosted by Shopify, certain personal information may also be processed by Shopify and other service providers necessary to operate our online store and fulfil orders.
Please refer to our Privacy Policy for further information.
11. ERRORS AND INACCURACIES
Occasionally, information on our website may contain errors or inaccuracies relating to product descriptions, pricing, availability, shipping or other information.
We reserve the right to correct such errors and update information. Where an error materially affects an order that has already been placed, we will contact the customer where appropriate.
12. LIMITATION OF LIABILITY
To the extent permitted by applicable law, RÊVE will not be liable for indirect or consequential losses arising from the use of our website or the purchase of our products.
Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.
13. SEVERABILITY
If any provision of these Terms is determined to be unlawful, invalid or unenforceable, the remaining provisions will continue to apply to the fullest extent permitted by law.
14. CHANGES TO THESE TERMS
We may update these Terms of Service from time to time. The current version will be made available on this page.
Changes will apply from the date on which the updated Terms are published, subject to applicable law.
15. GOVERNING LAW
These Terms are governed by Swiss law, subject to any mandatory consumer protection provisions that may apply.
Nothing in these Terms limits any mandatory rights relating to jurisdiction that consumers may have under applicable law.
16. CONTACT
Questions regarding these Terms of Service can be sent to:
RÊVE Zurich
Email: revezurich@gmail.com
Address: Bergwerkstrasse 49 8810 Horgen, Switzerland
Phone: +41788382331